Returns & Exchanges

Due to the perishable nature of our food products, we cannot accept physical returns. However, your satisfaction is our priority. If there is an issue with your order, we are committed to making it right through replacements or store credit.

Return Process

• 1.
  Inspect Your Order

  Upon arrival, please immediately inspect the contents of your package and check the temperature of perishable items.

• 2.
  Document Issues

  If products are damaged or thawed, take clear photographs of the items and the shipping label.

• 3.
  Contact Support

  Email our team at [email protected] within 24 hours of delivery with your order number and photos.

• 4.
  Resolution

  Our team will review your claim and issue a replacement shipment or a refund to your original payment method.