Frequently Asked Questions

How is your meat packaged for shipping?

Is your livestock pasture-raised?

Yes, all Ballerina Farm livestock are raised on open pastures, enjoying a natural diet and plenty of sunshine as nature intended.

Can I track my order once it has shipped?

Absolutely. Once your order is processed, you will receive an email with a tracking number to monitor your shipment's journey from our farm to your home.

Do you offer subscription boxes?

We offer various curated meat and farm boxes available for one-time purchase or via a recurring subscription for your convenience.

Are your dairy products pasteurized?

We offer a variety of products; please check the specific product description for details regarding pasteurization and processing methods.

What should I do if my order arrives thawed?

If your meat arrives warm to the touch or completely thawed, please contact our support team immediately with photos so we can resolve the issue.